In commissioning me, you are paying for my time and my services. As the order is made, it will be bound by my terms of service. I may decline a commission at any given time should my terms of service be broken.

Payment -

All orders will be paid in USD. PayPal is the only form of payment I am accepting at this time.
Do NOT send payment until I have accepted the order AND have sent you the invoice with the necessary payment information, as this may result in your order being delayed. Payment must be in full and upfront before production begins (the exception being animation commissions, for which I will take a non-refundable 50% deposit before beginning the project and the remaining 50% upon completion) unless stated otherwise. If needed, we can negotiate a payment plan with a non-refundable 50% deposit; however, final payment must be received BEFORE final product is delivered.

Please note that the prices listed in the art and animation commission pages (in the price charts and price estimate calculators) are only estimates and do not convey what the actual cost of your order may be. The final cost will discussed and negotiated by email after I have received your order form.

All prices are subject to change and may increase with excessive design work, multiple revisions, etc.

Art and Copyright -

In commissioning me, you are buying my time and service ONLY; I still hold full copyright over the finished image, and can use it in my portfolio, post it on my art blogs and in my digital or printed art books and printed objects (T-Shirts, etc.) or show its creative process in speedpaint videos.

Things I will draw include:
- Original characters, tasteful nudity/sexual situations, and mild violence

Things I will NOT draw include:
- Fanart/Copyrighted characters*, porn/explicit sexual situations, complex mecha, excessive violence/gore, and anything offensive that promotes hatred, discrimination, etc.
*I feel very strongly about getting paid for fanart, but if the creator(s) of the original source has given permission, I will consider it.

The work will be completed as soon as possible; however if a deadline is agreed upon, then the work will be finished before that deadline, provided that the client sends back all necessary forms in a timely fashion. Please allow for no less than a week for art commissions or three weeks for animation commissions. This process requires mutual communication as multiple steps must be signed off on before I can continue at certain stages, so that you get the best out of the experience. So please be sure to check your email frequently within the time leading up to your deadline.

My work is not to be edited, copied, traced, or redistributed, in any way, without my explicit and written permission.

Commissioner -

As the commissioner, you have the right to use the image or animation for any personal matters. Commercial use (anything for financial gain) is only permissible if you have properly paid for that kind of service. Please note that the prices listed on the art and animation commission pages are for NON-Commercial commissions only. CLICK HERE to find out how you can inquire about commercial rates.

Do not claim the work to be your own. Credit for my work must be given when it is posted on your blogs or wherever you post the product you have commissioned from me.

Refund Policy -

If at any point in the commission process I am feeling uncomfortable, I retain the right to decline the commission and will refund you in full.

If you cancel the commission during production, I will refund you back your money with the exception of the non-refundable 50% deposit and any additional revision or design fees. If the final product has already been sent to you in any way, no refunds will be given.

This is why it is important to sign off on everything at key steps and to have good communication throughout the production process. I will do my best to provide frequent updates when necessary and to offer any suggestions I think may help you get the best results. By working together we can make your vision a reality.

Privacy Policy -

I respect and value the privacy and security of the information I collect from you, the commissioner, in order to complete these transactions. The information you share with me through email, forms, contracts, and payments, etc. is used strictly to process and fulfill your commission, as described in this Privacy Policy. I will not sell or redistribute the information you provide to any third party. I may use/retain the information from your order to process your commission purchase, give a refund, provide customer service, improve or customize my services or fulfill applicable financial, tax, legal or compliance requirements.

The links I provide to process and fulfill your commission are not accessible from my public website; only myself, the commissioner and anyone they decide to share such information with (though this is NOT recommended) will have access to these customized pages. Any links and pages regarding your transactions with me will be erased upon completion of each commissioned project.

Additional Animation Elements -

If you only need a few frames animated, I can add a simple animation as an additional element to an ART Commissioned image at $3+ per frame, depending on the complexity of the animation. This add-on is limited to no more than 5 frames (Good for avatar thumbnails, simple banners, etc.) and is only available for "Art Commissions". If you are interested, please inquire about it when sending your request.

Thank you very much for your time.


© Natasha Withers 2018







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